Deposits, Withdrawals and Verification on fan24 st

Open the cashier from any page inside the lobby — the deposit counter is the first screen you see after login. Pick bKash, Nagad, or Rocket from the wallet row; each option shows the account number to send to right there on screen. Open your mobile wallet app, send the amount to that number, confirm with your PIN, then paste or type

the transaction ID back into the deposit field. Your balance updates once the transfer clears on the wallet side. We do not add any processing fee on deposits, and the minimum amount is shown next to each wallet option before you confirm.

Withdrawals on fan24 st go back to the same mobile wallet you used to deposit — that is how we keep the money trail clean and your account secure. Head to the cashier, switch to the withdrawal tab, and choose bKash, Nagad, or Rocket. Enter the wallet number you want the funds sent to and the amount you are withdrawing. If your

account has not completed identity verification yet, you will be prompted to do that before the withdrawal is processed — this step protects your balance from unauthorised requests. Once submitted, the request enters our payout queue. Processing times vary; check the cashier screen for the current status of your request.

Verification is how we make sure only you can move money out of your account. Without it, withdrawals stay on hold — so completing it early keeps your access smooth. The process is straightforward: submit a copy of a valid government-issued photo ID and a selfie taken at the time of submission. If your ID address differs from your current one, a

recent utility bill or bank statement covers the address check. Documents are reviewed by our team; you will get a notification inside your account once verification is confirmed. Keeping your account verified also means faster processing when you submit future withdrawal requests, because the identity step is already done.